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Marking up screenshots

This is the part clients actually enjoy. Instead of describing where the problem is, they point at it.

Drawing on a screenshot and adding a note

How it works

  1. Add a screenshot, then click Mark up.
  2. Pick one of four colors and draw on the problem.
  3. When they let go, a small note box pops up right where they drew. They type a note and save.
  4. Repeat for as many spots as needed. Undo and Clear are there for mistakes.

On desktop the editor is a roomy two-pane layout: the image on one side, the colors and notes on the other. On mobile it stacks.

Numbered and color-coded

Every mark that has a note gets a number, and that number shows up in three places at once — on the image, in the side list, and in the issue. The four colors carry meaning:

  • Info — a note or question.
  • Success — a suggestion or something that should change.
  • Warning — a rough edge.
  • Danger — a real bug.

Each mark numbered and matched to its note

What gets sent

The drawing is burned into the image at full resolution, so the marks are part of the picture — they show up wherever the issue is viewed. The notes travel alongside as a numbered list. See The created issue for the result.

In-app feedback for Laravel. MIT licensed, open source.